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Terms & Conditions

Packing & Freight

As unique as each work and its new owner, Curators Chamber ensures every artwork is thoughtfully prepared for its journey. We work with a trusted local logistics partner, Pack & Send, to manage the professional packing, freight and insurance of all works.

Upon request, a tailored quote for packing, delivery, and transit insurance will be arranged and shared directly with you for payment. Once confirmed, we coordinate delivery of the work to our partner for packing and dispatch. From this point, responsibility and ownership of the artwork passes to you, its new owner.

To request a quote, please contact jodie@curatorschamber.com. All quotes remain valid for 28 days from the date of issue.

Alternatively, works may be collected by arrangement within Christchurch, New Zealand.

For international deliveries (outside of New Zealand), any customs duties, taxes, or import fees remain the responsibility of the purchaser, as determined by the destination country.

Returns & Refunds

At the Curators Chamber, we take care in preparing each artwork for its journey to ensure it is professionally packed and sent. Due to the unique and often one-of-a-kind nature of the artworks we present, all sales are final. We do not offer returns, refunds, or exchanges for change of mind.

Damaged in Transit

We and our associated partners take great care to ensure each work is prepared and handled with attention at every stage of its journey. Upon arrival, we encourage you to inspect your artwork carefully. If any damage is identified, please contact Pack & Send directly immediately to initiate a claim process. Claims will be managed by Pack & Send and where applicable, the insurer.

The Curators Chamber Team remains available to support and assist where needed.

Important Information
  • Please take a moment to carefully inspect your artwork upon arrival

  • If your artwork arrives with any damage, please contact Pack & Send directly and immediately to begin a claim. Claims will be managed by Pack & Send and where applicable, the insurer, in conjunction with you - the owner of the artwork.

  • The Curators Chamber Team remains available to support and assist where needed.

Consumer Rights

 This policy sits alongside your rights under New Zealand consumer protection laws.

Reach Out

If you have any questions, please reach out, we are here to help: jodie@curatorschamber.com

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